DIY Kits Commonly Asked Questions

Find answers to all your questions about our DIY balloon garland kits!

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How to construct a garland and do I need experience?

I’m glad you asked! No experience is needed to construct our beautiful garlands, here you’ll find a guided video tutorial that takes you from start to finish with ease: https://www.youtube.com/watch?v=U8nSFC75FqA

We believe that our step-by-step process provides a simplistic method.

How long do the balloons last?

Great question! Ideally our balloon garlands can last weeks. However, it depends on how they’re stored and how much direct sunlight they’re exposed to. Balloons with little direct sunlight and placed in a cool room will last much longer.

What is the difference between the full kit vs balloons only?

Our full kit provides you with a hand-pump (a hand-pump is needed for inflating our mini balloons), 260 balloons (for constructing your garland) and command hooks for hanging your masterpiece! Our balloons only will provide you with just the balloons and the 260 balloons (for constructing your garland). This option is provided in case you may have a hand-pump already or do not need hooks for hanging.

When should I inflate my balloons?

It is recommended to inflate your balloons at least one or two days prior to your event but they may also be inflated up to four days prior. Balloons should be stored away from direct sunlight before they make their grand display!

How long does it take to construct my balloon garland?

Most garlands will take between 1 and 1.5 hours to fully assemble.

Shipping and delivery

Your kits are carefully packed with love and care. Please allow 1-3 business days to process all orders, and an additional 2-7 business days once your order is shipped. Once your order is shipping, you will receive an order confirmation email.

Return Policy

Due to the nature of our items, Noelle Rae Co. does not offer returns at this time. However, if you experience an issue with your order, please reach out to us within 24-48 of delivery.

Placing balloons outside

Our balloons are professional in quality and can be placed outside. But even the best of balloons can be finicky when placed outdoors. Please review the following tips below for your outdoor balloon garlands.

  •  Placing your balloon garlands outside will cause your balloons to begin the oxidation process. In simple terms, your balloons will lose their shine from the sun, resulting in a soft matte finish.
  • It is recommended that you underinflate your balloons if they will be placed outside. For example, an 11-inch balloon should be inflated to approximately 9-10 inches. Balloons will expand in the sun.
  • If possible, avoid placing your balloons in direct sunlight and opt for an area that will provide optimal shade.

How to place a custom order?

Ohhh custom anything is our fav! Please email us directly to place your custom order atnoelleraeco@gmail.com. You may add up to three images representing your color palette such as, your centerpieces, an outfit, or an invitation, along with any other applicable information. We will then send you color samples directly to your email within 24-48 hours. Please see the

“Custom Orders” link for more details.